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FAQ

What types of payment do you accept?

Visa, MasterCard, and American Express debit and credit cards.

What is your return policy?

I hope that you are happy with your purchase, but if you aren't satisfied for any reason, items can be returned within 14 days of receipt for a refund. Returns must include a copy of the delivery packing slip that came with the product. The cost of shipping an item back for refund is the responsibility of the customer.

Do you ship internationally?

Yep! Please note that international orders may be subject to customs fees of the destination country and are the responsibility of the customer. 

When will I get my order?

Each order will take 1-2 business days to process. Domestic orders are typically delivered within 2-4 business days while international orders are typically delivered within 1-2 weeks. Customs processing on international orders may cause the shipping time to vary.

How can I get in touch with you?

If you have any additional questions, you can email me at hello@veronicawong.ca or use the Contact page